LaGai hospitality management and DevelopDescriptionWHO WE ARE / WHAT WE DO / DO YOU NEED OUR SERVICES? / EXECUTIVE SUMMARYINTRODUCTION LaGai Hospitality Management and Development Services is a dynamic company that is owned and managed by a proudly South African Individuals, who are committed, disciplined, with the aim of becoming a leading player in the hospitality industry.The company profile is prepared and available for the benefit of our customers and suppliers to provide them with a more detailed insight into the company; its management and areas of operation. | OUR VISION | | L | Lasting experience , through our | | a | Excellence, providing a | | G | Good service to our clients | | a | and creating everlasting relations through our, | | i | Integrity, resulting in ultimate client satisfaction | | OUR MISSION | | - | To develop and manage Premier Accommodation entities | | - | Conference Management | | - | Interior designs & decor | | - | Project management and | | - | Talent acquisition Solutions within the hospitality industry in Southern Africa | BUSINESS OBJECTIVESFINANCIAL OBJECTIVES- Engaging in practices that will improve operational efficiency and profitability for our clients.
- Ensuring that both company's assets and liabilities of our clients are managed efficiently.
PRODUCT OBJECTIVES- Provide the best quality service to our customers at the best rates.
- To market our quality service to a huge market share that extends beyond our national borders.
STRATEGYLaGai Hospitality Management and Development Services will endeavour to consistently seek to acquire a significant market share and also invest in related unlisted companies through accumulated intellectual capital that the company has acquired. PARTNERSHIPSLaGai Hospitality Management and Development Services strategy is aligned with its vision of becoming the leading player in the local as well as the international market.LaGai Hospitality Management and Development Services began with a formal agreement with KNND Construction (Pty) Ltd, and since then has fashioned new partnerships with Mpho-E-Ntle Projects and HR Consultants, Gatholo Properties (Pty) Ltd, a subsidiary of Gatholo Investment Holdings in order to provide our clients with a diverse range of products and services to choose from. This has strengthened our knowledge of the market and has enabled us to be much more competitive in the hospitality industry.WHAT WE DO LaGai currently offers the following services and we offer worry-free management for property owners, overseeing each property through a competent and responsible General Manager. With a full range of resources and expertise we ensure that each property operates in an efficient and effective manner while constantly monitoring bottom line results. The hotel development wing provide service to owners that are currently new properties. A customised program can be developed for any property or project under consideration, from construction management, Interior design and décor, pre-opening marketing to purchasing. Accounting rounds out the offering of our hospitality management services to our clients. LaGai has an in-house Accounting department, which monitors payroll, accounts payable, financial reporting and other service for the company managed properties. - Development and pre-Opening Service
- Cost control, Budgeting and Financial Performance review
- Sales Planning and Marketing
- Franchise relations and Inspections
- Complete accounting & reporting service
- Hospitality Talent Acquisition, Training and Retention programs
- Interior design and decoration
- DIY Service for small hospitality business owners
- Capital expenditure planning
- Hotel renovation Project Management
- Asset Management for Owners and Financial Institutions
COMPETITIVE ADVANTAGELaGai Hospitality Management and Development Services is privileged to be part of a solid network of reputable suppliers that are internationally and nationally renowned. We always try to acquire products and materials that we use from locally based companies and manufacturers. PROUDLY SOUTH AFRICANWe believe that the successful combination of technical and business innovation is the key to delivering creative, high value-added service. This unique approach differentiates LaGai Hospitality Management and Development Services from our competitors. Our service-rich partnering approach enables us to work with clients in formulating and providing the best total service delivery, customized to their particular requirements and circumstances.Our ethical standards will result in a relationship of trust and respect between LaGai Hospitality Management and Development Services and all parties involved e.g. employees, clients, and regulatory bodies.LaGai Hospitality Management and Development Services maintains an open service delivery theory perspective on the management of the services rendered. The principles of holism, interdependence and synergy are acknowledged; and Management strives towards optimizing the resulting benefits to clients and the company.Furthermore, we have strong contacts within the Government sector which facilitates our position as far as tendering is concerned; not to mention the fact that we are one of the few, black-owned Hospitality Management and Development company in the country. SOCIAL RESPONSIBILITYLaGai Hospitality Management and Development Services believes strongly in ploughing back into the community as this is where our future lies. As part of our commitment to social development we donate financially, on a yearly basis to Imvaba Ye-Mfundiso: The Church of Faith in Elliotdale, Eastern Cape, who then allocate these funds to those most in need in their area.We also have a DIY Interior decoration services aimed to empower the up and coming Bed and Breakfast Owners and other small businesses in the hospitality industry, by imparting these business essential skills to them at a discounted price.We are committed to empowering our employees and hence send them on training courses on a regular basis. In furthering our education portfolio we are in the process of establishing the LaGai Hospitality Management and Development Education Fund, which aims at assisting school children from impoverished backgrounds with fees, uniforms, books etc.DO YOU NEED OUR SERVICE?It is one of the most important decisions that any Hotel, Bed and Breakfast, motel, clubhouse, lodge owner has to make. Should they run their business themselves or through their own organization, or should they employ the services of a professional hotel management company? The answer to the question lies in the experience level and amount of time that can be allotted to the management of the property. No Room For ErrorIn the highly complex world of the hospitality business today, there is no room for error. Competition is fierce. Costs are rising. Recruiting and retaining quality employees is harder than ever. There are literally hundreds of critical decisions and details that have to be attended to in a successful operation each and every day, sales and marketing decisions, Human resource issues, Operational questions, Franchise rules, Accounting problems. These details and decisions take lots of time and thought.Time is money. As a full-service Hospitality Management Company, LaGai Hospitality Management Services leverages time for hospitality business owners by taking care of the day-to-day details of management at their businesses. This allows them to concentrate on the things that are more important in their lives. Additionally, many of the decisions have expensive repercussions if they are not made correctly. Since 2008, LaGai Hospitality Management Service’s seasoned experience has provided the peace of mind that our clients need about their business investment decisions. Our mission is to maximize the return on investment for our client investments through professional leadership, solid operations, aggressive sales and marketing, content and well-trained employees delivering excellent guest service, back-to-basics operations and timely financial information. The Stakes Are High - Even The OddsIf the answer to the above question is "Yes" or even "Maybe", give us a call and let's talk about what LaGai Hospitality Management Services can do for you as a owner in the hospitality industry to not only even the odds, but stack them in your favour for a profitable business operation. Executive SummaryLaGai Hospitality Management and Development Services (Pty) Limited is the brainchild of Ms Lindelwa Gailele and Mr Dumisa Notshweleka. It is 100% black owned. The Investment Holding Company was created to spearhead growth initiatives of various business units. Amongst many other reasons, it was imperative to create a Holdings company that would oversee strategy and resource mobilization of subsidiaries as well as ensure that there is strategic fit, synergy, goal congruency and value creation.The Founders of LaGai Hospitality Management and Development Services have a vision for Africa in the aftermath of the 2008 World Financial and Economic Crisis. It is the vision of the promoters to see LaGai Hospitality Management and Development Services become a world renowned diversified business with operations in Sub-Saharan Africa.The current Strategic Business Partners of LaGai Hospitality Management and Development Services consist of; Mpho –E-Ntle Projects and HR Consultants (MPHR)The firm has grown in lips and bounds and today it boasts of significant market share in Talent Acquisition, Talent rewards and retention, Payroll service, and Business Advisory Services. The company serves both the private and public sectors in South Africa. KNND ConstructionKNND Construction is a growing construction firm involved in all facets of building erection. The entity is a registered member of the South African NHRBC. The company has completed a number of up market residential projects. It is a highly graded CIDB construction company aiming to grow and be globally recognised. Gatholo Properties CONTACT US @HEAD OFFICE:TEL: 012 809 4401Fax: 086 699 9585 Lindelwa Gailele071 565 3573 lagailele@vodamail.co.za
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